IT Support Supervisor

Our Client

Our client is looking to recruit a IT Support Supervisor to join their energetic team.

Job Description

• Oversee IT support, ensuring efficiency and effectiveness.
• Present technical solutions or improvements to your superiors.
• Provide telephonic and remote support as and when needed.
• Monitor and maintain our various systems/networks and respond proactively to any issues.
• Respond to ad-hoc support requests and ensure they are completed in a timely fashion.
• Generate and maintain support documentation.

 Requirements

• Excellent written and oral communication skills.
• The ability to present technical solutions or improvements to line managers in a concise manner.
• The ability to work well within a team, as well as be self-motivated and able to work independently.
• The ability to think systematically and remain professional when under pressure.
• Eagerness to learn and constantly look for opportunities for self-improvement.

Qualifications / Experience

• Administering and supporting a national network infrastructure including WiFi, WANs, VPNs, Firewalls and Routers (Mikrotik).
• Troubleshooting/Administering Microsoft Windows Server and Desktop Operating Systems.
• Experience working with Microsoft SQL Servers.
• Linux server and open source software experience advantageous.

If you match the above requirements and would like to find out further about this role, then please send a copy of your updated CV to: info@onixrecruitment.com or please apply below.

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